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Accounts Receivable Specialist

Req. ID 29226
Primary Location: 

Tucker, GA, US, 30084

Secondary Location:  Not Applicable

The Accounts Receivable Specialist will be responsible for timely and accurate review, analysis, reconciliation and resolution of customer deductions/short payments. This position will work closely with Sales, Logistics, Customer Solutions, Supply Chain, External Customers, and other departments to research and resolve discrepancies with payments from customers.


  • Key Responsibilities:
  • Manage and analyze deductions and short payments on invoices paid
  • Coordinate research to properly classify the deductions as valid or invalid and identification of responsible party
  • Review and manage deduction balances, ensure receipt of proper documentation and information from customers
  • Identify appropriate solutions in order to reduce and prevent deductions
  • Complete and process approved credits  
  • Processes requests for payments on invalid deductions
  • Monitor and run appropriate SAP reports to monitor Accounts Receivable disputes
  • Provide customer service and develop relationships with internal/external customers
  • Monitor deduction resolution and collection effectiveness and contribute to reduction in outstanding deductions
  • Confirm accuracy of all reason codes and root causes
  • Maintain accurate notes on customer's account
  • Attach supporting documents in SAP


  • Experience / Skills: 
  • Ability to collaborate effectively with cross-functional team members within the organization
  • Leadership:  The ability to lead and communicate effectively; contribute to team development and performance to achieve organizational goals
  • Continuous Improvement:  Ability to seek improvement opportunities within area of responsibility
  • Professionalism & Relationships:  Ability to maintain a high level of professionalism and customer service
  • Must have proven organization and project management skills.  Ability to plan time effectively, balance multiple assignments, and meet deadlines
  • Keep highly confidential information secure
  • Excellent written and verbal communication skills
  • Computer proficient - MS Office with an intermediate skill set in Excel
  • Experience with SAP in the FI-AR modules and SD modules
  • Ability to analyze large amounts of data
  • Discretion and independent judgement
  • Strong problem solving abilities and analytical abilities
  • 3-5 years of deduction experience in a high volume, fast-paced environment
  • Education: 
  • Bachelor's degree in Accounting, Finance or related field preferred



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.


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